DRAFT — NOT YET IN EFFECT. This document is pending review by the owner and legal counsel and does not yet govern any relationship. Do not rely on it.

Terms of Service

Last updated: October 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the Infralista platform subscription (the “Service”). By subscribing you agree to be bound by them.

1. Definitions

“Infralista” means [OWNER LEGAL ENTITY — TO BE COMPLETED].

“Subscriber” (also “you” or “Customer”) means the organisation or individual who has activated a subscription.

“Account Administrator” / “Approver” means a Subscriber user who is authorised to review, approve, and merge changes delivered through the Service.

“Requester” means any user within the Subscriber’s organisation who may submit change requests through the platform. The number of Requesters is unlimited on all self-serve tiers.

“Platform Materials” means the Terraform modules, CI/CD pipeline templates, agent-runner configuration files, dashboard definitions, component images, and related digital assets delivered to or applied in the Subscriber’s infrastructure through the Service.

“Applied Version” means a specific set of Platform Materials that has been merged into the Subscriber’s repositories or applied to the Subscriber’s infrastructure on or before the cancellation date.

2. Licence grant

2.1 Subscription licence. Subject to payment of the applicable fees and compliance with these Terms, Infralista grants you a limited, non-exclusive, non-sublicensable, non-transferable licence to access, deploy, and use the Platform Materials solely within your own AWS accounts and GitLab repositories during the term of your active subscription.

2.2 Perpetual licence to applied versions. Upon cancellation or expiry of your subscription, your access to future Platform Materials updates ceases; however, you retain a perpetual, irrevocable, royalty-free licence to continue operating the Platform Materials in the exact form applied to your infrastructure before cancellation. Cancellation does not remove what you have already built and merged — it keeps running.

2.3 Updates and new components. Access to new Platform Materials, module updates, dashboard revisions, and component image updates is conditioned on maintaining an active subscription. Releases made available after your cancellation date are not included in the perpetual licence.

2.4 Restrictions. You may not: (a) sublicense, resell, or redistribute the Platform Materials; (b) remove or alter any proprietary or attribution notices; or (c) use the Platform Materials to build a product that competes directly with Infralista.

3. Nature of the Service

The Service is a licence to software and intangible digital materials — Terraform modules, CI/CD templates, agent-runner configurations, and related digital assets. It is not a professional-services, consulting, or personally-rendered-services engagement.

You operate the entire platform within your own infrastructure. Infralista does not hold, request, or have access to your AWS credentials, IAM access keys, secrets, or production systems at any time. Every change is delivered as a merge request that you review and apply. No Infralista staff or automated agent ever accesses your production environment.

4. Approver and Requester seats

Approver seats are the licensed capacity for users authorised to merge or apply changes delivered by the Service. The number of Approver seats is defined by your selected subscription tier or, for contract SKUs, by a separate order form.

Requester seats are unlimited on all self-serve tiers. There is no per-seat charge for users who submit requests.

5. Support

Self-serve tiers include asynchronous email support. Infralista will use commercially reasonable efforts to respond to support requests within two (2) business days. Self-serve tiers carry no service-level agreement (SLA) and no uptime or response-time guarantee.

Contract SKUs with defined SLAs, dedicated support channels, or custom response windows are available by separate written agreement and are not governed by these Terms.

6. Fees, billing, and cancellation

Fees are charged in advance via Stripe. By subscribing you authorise Infralista to charge the payment method on file at each renewal date.

If you cancel, your subscription ends at the close of the current billing period. You retain the perpetual licence described in §2.2. No refunds are issued for partial billing periods.

If payment fails, Infralista may suspend access to new Platform Materials until payment is resolved. The perpetual licence to Applied Versions is not affected by a payment failure or suspension.

7. Acceptable use

You agree not to use the Service to:

  • violate any applicable law or regulation;
  • transmit malware, engage in denial-of-service attacks, or interfere with Infralista’s systems or other customers’ access;
  • circumvent any security or access controls;
  • reverse-engineer any part of the Platform Materials beyond what is expressly permitted by open-source licences included in the delivered materials.

8. Data

Infralista processes only the following data:

  • Stripe customer data — name, email address, and payment-method metadata collected and processed by Stripe on Infralista’s behalf solely for billing.
  • GitLab usernames — account identifiers used to scope merge-request delivery within the Service workflow.

No data from your AWS accounts, application databases, logs, secrets, or other customer systems is collected, accessed, or processed by Infralista. All infrastructure telemetry and application data remains entirely within your accounts.

Infralista’s handling of personal data is further described in the Privacy Policy.

9. Intellectual property

The Platform Materials are licensed, not sold. All right, title, and interest in the Platform Materials, including all intellectual property rights, remain with Infralista and its licensors. Open-source components included in the Platform Materials are governed by their respective open-source licences, which are documented in the delivered files.

10. Disclaimer of warranties

THE SERVICE AND ALL PLATFORM MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. INFRALISTA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INFRALISTA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INFRALISTA’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO INFRALISTA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Infralista and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service or Platform Materials in breach of these Terms; or (b) your violation of any applicable law or the rights of any third party.

13. Changes to these Terms

Infralista may update these Terms on reasonable prior notice. Updated Terms will be published at this URL with a revised “last updated” date. Continued use of the Service after the effective date of any revision constitutes your acceptance of the revised Terms.

14. Governing law and disputes

[GOVERNING LAW — TO BE COMPLETED BY OWNER]

[DISPUTE RESOLUTION — TO BE COMPLETED BY OWNER]

15. Notices

To Infralista: [NOTICE EMAIL / POSTAL ADDRESS — TO BE COMPLETED BY OWNER]

To Subscriber: the email address on file in your Stripe account.